@book{454,
	author = {Kochendörfer-Lucius, Gudrun.},
	title = {Service provision for the poor :},
	publisher = {World Bank :},
	year = {2004.},
	address = {Washington, D.C. :},
	note = {"The articles in this volume were presented at the fifth annual Berlin Workshop, held in July 2002"--P. 1.}
}